Are you experiencing Genshin Impact login failed error on PS4? If yes then this guide will help you in fixing the login error that keeps popping up for PS4 players. The game features a fantasy open-world environment and action-based battle system using elemental magic and character-switching etc. While this game has become extremely popular and is available for mobile devices, PC, PS4, and PS5.
Lately, many players are having problems with the game on their Playstation 4. This error is caused mainly by the game’s problematic servers. This has caused a login error in Genshin Impact. Many other factors are also involved for example slow network connection, DNS server settings, and temporary error can be the cause of failed login error on PS4 in the game.
Before we get started on How To Fix Genshin Impact Login Error On PS4 it is important to first check the games Servers. Also do keep in mind that if errors are caused because their servers are down below given steps will not do any help to you guys. If not then you can go ahead and try fixing the problem using the methods mentioned below.
Also Read | Genshin Impact: Where To Find Apples Location
How To Fix Genshin Impact Login Error On PS4?
1. Restart The Game
This the simplest and obvious method that even you guys might have taught of. Sometimes you just need to restart the game once again since the games file will reload again and should be able to remove any temporary error that may have occurred while starting the game.
To restart Genshin Impact on your PS4, check out the steps that are given below.
Step 1: Press and hold the PS button on your controller. Do this until the Quick Menu pops up on the screen.
Step 2: Use your controller and hover over the Close Application Button.
Step 3: Press O or X button which will help in stopping the running game.
Step 4: Once these steps are completed Restart Genshin Impact and try Logging In once again.
2. Update Genshin Impact
Bugs and glitches can also be a reason for the game’s logging error. miHoYo releases updates from time to time which sees fixing these bugs and glitches. Check out the steps given below to update the game on PS4
Step 1: Find Genshin Impact.
Step 2: Hit the Options button on your controller.
Step 3: Highlight Check for Updates on the selection screen.
Step 4: Press O or X button on your PS4 controller and proceed.
Once your game is updated try Loggin into your account once again.
3. Check Your Network Connection
Network connection error can also be the main reason why you are getting Genshin Impact Login Error on your Playstation 4. Your PS will have a built-in network test, which determines the quality of your internet. Below are the steps to run a network test on your console.
Step 1: Open the settings page on your PS4.
Step 2: Select Network and press the O or X button.
Step 3: Highlight Test Internet Connection using your controller.
Step 4: Again press the O or X button to run the network test.
Step 5: If your test results come back saying that your network is running slow, try restarting your router.
Step 6: For this, you will have to unplug and plugin your router cables to the socket. (Allow your router to rest for 5 to 10 seconds before plugging back in the cable. )
Step 7: Run another network test on your console if the error persists you will have to contact your service provider and let them handle the problem
4. Change Your DNS
Improper DNS server can also be the cause for the error to occur. It will not only slow down your network connection but will also have various other bad effects. In order to change your PS4’s DNS server, follow the step-by-step guide given below.
Step 1: Open the settings page on your PS4.
Step 2: Go to Network and Select Setup Internet Connection.
Step 3: Select Custom Setup.
Step 4: Select Automatic IP Address Setting, Make sure you do not specify a DHCP Hostname.
Step 5: Assign your PrimaryandSecondary DNS
Step 6: choose Automatic MTU settings. (Do not use Proxy Servers)
Test your network again and see if everything is fixed or not.
5. Use PureVPN
PureVPN is a virtual private network service that is focused on performance. With this, you can end up avoiding high-ping and lagging errors in your game. With its 6500+ high-speed servers, you can connect to servers away from your location without any delay.
6. Reach Out to the Community
If any of the methods mentioned above do not work, you will have to use this method as a last resort. For this, you will have to visit Genshin Impact’s community. While there try asking them about the problem you are experiencing.
Hope all the above-mentioned method helps you in fixing Genshin Impact Login Error On PS4. For more such updates and guides keep following us on GamesAdda.in.