There are tons of iOS users who have taken to Twitter and other social media platforms and complained that they are unable to place orders on Amazon India. According to their complaints, whenever they try to place an order or check what they have in their Cart, they get an error message that says “Sorry something went wrong. We’re working on fixing it. (CS11).”
Fortunately, Android users are not having this issue while placing an order or viewing order history on Amazon India. There are numerous users who have written on Twitter that have deleted and reinstalled the Amazon app but the issue remains.
Responding to their queries, Amazon Help wrote on Twitter that they are aware of the issue iOS users are currently facing while using Amazon India. The official handle of Amazon Help informed users that their team is making all possible efforts to fix this issue as soon as possible.
It has been more 24-hour since then iOS users have been having issues while using Amazon and Amazon Help has not confirmed whether the issue is fixed or not. Most of the users who have been encountering this issue belong to the US, India, and some parts of Europe.
If you are still encountering errors while using the Amazon app then you can fix the issue temporarily by following the below-mentioned steps:
How To Fix Amazon App Not Working Issue in 2021?
Since the developer of Amazon has not mentioned any solution to fix Amazon not working in 2021, we have found a way that could fix this issue temporarily.
- Go to Settings on your phone.
- Go to Apps or Manage apps.
- Find Amazon App and tap on it.
- Tap on the Storage option.
- Clear Cache and Clear Data
- Once done, open the Play Store on your phone
- Search for Amazon and update the application.
- Once updated, open the Amazon app on your phone.
- That’s it.
This is a just way that could fix Amazon App not working issue in 2021. Notably, there are plenty of users who have claimed to have fixed the same error by following the above-mentioned steps. If you have not tried it yet then give it a try and I hope this will fix your problem.