Clash of Clans is one of the more meticulous games out there. Building, customising and training your clan/village takes a lot of work. And so, getting a ban put on your account can be incredibly tiring, to say the least. Not only because you’ve lost everything but also because you will have to rebuild it all once again from scratch. Which if we’re honest can be a real pain. To help you get your account back, here is a guide on how you can get unbanned from Clash of Clans.
How to Get my Account Unbanned From Clash of Clans (CoC)?
To keep you from throwing the game away, here is the process that you must go through before getting your account unbanned.
What Type of Ban is it?
First, you need to understand what type of ban your account is under. There are two main bans that most accounts face in Clash of Clans. These are as follows:
- Temporary suspension
- Permanent suspension
The temporary suspension can usually go from 2-to-3 days to a month. While the permanent suspension is difficult to workaround as CoC is usually very strict with its policies and decisions.
Reasons for the Ban?
What did you do in-game that may have rubbed Supercell the wrong way? Well, to answer that question, you can take a look at these probable reasons:
- Exploiting bugs on purpose
- Encouraging others to play against the rules
- Impersonating Supercell
- Requesting/sharing personal details
- Offensive behaviour
- Using third-party software to modify the game
- Selling/buying illegal gems
- Abusing the in-game chat by:
- Advertising
- Spamming
- Scamming
- Abusing reimbursements
- Sharing/buying gaming accounts
- Stealing other gaming accounts
With the last point, if you notice that someone else has been using your account, then you can report them by contacting customer support. This should help your case if your account gets pulled up. As it is not your fault and you have the paperwork to prove it. Attach your player tag, account name, level and current Clan name as well. This will help your case and will also help to protect your account. If your Clash of Clans account does get flagged, then you can get it unbanned by submitting an appeal that speaks of this.
What Can you Do to Unban your Account in Clash of Clans?
Well, based on Supercell’s policies in place, most bans are non-negotiable. And so, any penalties given are final. Therefore, even if you may have the grounds for an appeal, it is highly unlikely that Supercell will even give you a chance. Luckily, if your account has a temporary ban, you can just wait for it to end before you are once again allowed to play again. Try not to provoke Supercell during and after this period as they will not take kindly to a flagged account. This could even lead to another, permanent ban as well. Getting your Clash of Clans accounts unbanned will be impossible then.
However, there is a small chance that you can get your account back. This is through a suspension appeal. You can try to send an appeal by following these steps:
- Go to the Clash of Clans Support Page
- Click on Contact Page
- And now click on the Contact Us link
- Select your language in the Language section
- Go to Category
- Select Something Else
- Fill in the rest of the details
- Respectfully explain your situation in the message text box
- Make sure that your message is to the point
And finally, verify that you are not a bot before submitting the form. Remember, while the support team will get your appeal, they may not accept it. But if they do believe that you are sincere and genuine, they (rarely) do reinstate previously permanently banned accounts. But it will take some time to process the entire thing. This could take anywhere between a week or months to go through. Still worth a try!
We hope that your Clash of Clans account no longer faces any issues after reading this article. Remember, prevention is better than cure! For more articles on CoC, check out this one on what is upgrade tracker?
